Contact Us - TEPPEN

Your email address

Game Data ID

Enter the ID for the game data you are currently playing. *Enter "0000" if you cannot confirm the ID.

In-game Name

Enter the name you use in the game.

Secret Code

Enter your game data's Secret Code.

Select the location from which you downloaded the application.

OS Version

Ex: (Android) 9.0.1 (iOS) 12.1, etc.

Device

Input the name of the device you use. Ex: iPhone X, Galaxy S9, etc.

Network Status During Play

Enter the network status (cellphone provider) used when playing the game. *Input wi-fi if using wi-fi.

Details

Attachments

Add file or drop files here

■Caution

*As a general rule, we try to reply to the "With Reply" form within 24 hours, but there are times where it takes more time to reply due to congestion or the nature of the contents.
*We will respond to the email address provided.If you have set domain designation, please cancel the settings so that you can receive mail from us.
*There are also times when we will respond with information on disruptions and bugs mentioned on the official site, etc.